Monthly Archives: June 2015

How to Make a Movie with WorkVisual Exporter (Alpha Version)

Even if you don’t have access to the original Brushes app, you can make movies of your iPad drawings and sketchnotes again thanks to the new WorkVisual app. As the developers say in no uncertain terms, the Exporter tool is in alpha release. It’s not an easy process, but it’s possible!

A lot of the setup only needs to be done once, and after you get your workflow underway it goes faster. Keep in mind that these instructions will only be useful until the alpha software changes. Also note that the WorkVisual Exporter only works on the Mac at the moment.

THE DEMO MOVIE

I used an old diagram I drew a while ago so that I could test a movie with tracing for this demo. Read on for the long and detailed instructions on how to get your iPad drawing into a file you can open in your favorite video editor.

After following Steps 1-4 below, I imported the .mov file and still frame into Final Cut Pro X, sped the movie up, and added the title that looks like a piece of tape.

A. THE EASY PART: Drawing on the iPad

  1. Open a new drawing in WorkVisual and set up your layers.
  • Create 3 layers and don’t reorder them. This is very important. Because of a bug in the Exporter, the movie will show layers in the order they were created, so if you reorder them, your movie will not look right.
  • Import a picture if you are tracing. It gets placed on a new top layer. Drag it to the bottom. Because of a bug that this time works in our favor, the imported picture will be invisible to the Exporter, so it doesn’t matter that you reorder this one layer.
  • Set opacity on the picture layer down low enough that you can see it but it won’t get in your way. (Ignore this step if you didn’t import a picture.)

The way the layers look at the end

What the layers look like when the drawing is finished.

  1. Start to draw or write.
  • Use the top layer for your outlines, text, and other top-level content.
  • Use the second layer down to color in shapes you have drawn.
  • Use the third layer down to add shadows or airbrushing under the colors and shapes.

Detail of the drawing

Detail of the drawing. The outlines are on the top layer, the colors on the next one down, and the shadows on the one under that. The bottom layer is the tracing (set to 0% opacity and invisible at the moment) and the other one is a rogue layer that sneaked in there.

  1. When you’re done, go back to the Gallery to send yourself the file you need.
  • Tap the Share button.
  • Choose Export for Mac Tool.
  • Mail it to yourself (mail needs to be set up on your iPad and you need a wifi or cell connection.)

The Share button in the gallery

Gallery and share button.

 

B. THE HARD PART: Creating the Video File on the Computer

There are four main steps: Install the WorkVisual Exporter; install or identify a program to handle your image sequence; export your image sequence; turn the image sequence into a video file.

Step 1. Install the WorkVisual Exporter.

  1. Download the WorkVisual Exporter in exchange for leaving your email address for update notifications.
  2. While you’re there, you may wish to look through the workflow description on the same page. It’ll help the rest of this post make more sense.
  3. The download link gets emailed to you, so check your email, click the link, and save the file where you can find it again.
  4. Go find the file and double-click to open it. It’s a .zip file, so this will unzip the Exporter.
  5. Double-click the Exporter to launch it. If your computer asks you if you really want to open it, search your soul and do as your conscience dictates. If you decide not to open it, you’re done but you can’t make a movie. Otherwise, read on.
  6. If you wish, you can drag the application icon to your Dock, or place it in your Applications folder so you can find it again later.

Step 2. Install (or identify) a program to handle your image sequence.

Leave the Exporter alone for a moment while you get the second piece of software you need: the one that will turn the image sequence into a movie. There are a lot of choices for how to do this, ranging from free to expensive.

Things to know:

  • Beware of the free tools you might find by doing a web search. Image and video converters are notorious for containing malware. Not all free tools do, but use common sense when making your selection, and do a search on the name of the tool to find reviews and comments.
  • Photoshop can apparently convert images into video, but each frame becomes a new layer. The Exporter generates a LOT of frames. I don’t know how many layers Photoshop can handle before it goes nuts, but I’d be careful.
  • Adobe Media Encoder can also do this, although I found it frustrating when I tried it and eventually went with QuickTime Pro 7.
  • I gather that Adobe After Effects can also do it, though I don’t know how to use it.
  • It’s possible that Final Cut Pro X does it, which would save a step, but I haven’t figured it out yet. Final Cut Pro 7 used to do it but that was a while ago.
  • Most tools want you to only open the first image in the sequence. Don’t select and open all of the images, or it won’t work.

I chose to use QuickTime Pro 7, which is very old but still available and still functional. Please note that although QuickTime is built into OS X, the function that we need isn’t. You can have QuickTime 7 installed right along with the one that comes with OS X. If you don’t have QuickTime Pro already, you can buy it for $30.

Installing QuickTime Pro:

  1. Check your Utilities folder to see if you already have QuickTime Player 7. (Look in Macintosh HD > Applications > Utilities).
  2. If you don’t have QuickTime Player 7, you can download it here (free and necessary in order to upgrade to Pro).
  3. Double click the download file and follow the instructions to install it.
  4. Once you have QuickTime Player 7, open it by double-clicking it.
  5. If you already had QuickTime Player 7, check to see if you have the Pro version by choosing Registration from the QuickTime Player 7 menu (upper left, next to the Apple menu). If you see a code in the box, you are good to go. No code? Just installed it? Read on.
  6. If you need to get QuickTime Pro, you can buy it here.

Here is a good, if old, QuickTime overview for your reference.

If you prefer to explore other options, try searching on ‘convert image sequence to video’ or look at the article Convert an Image Sequence to a Movie by Andrew Noske.

Step 3. Export Your Image Sequence.

Now you’re set up, and you don’t have to do Steps 1 and 2 again for your next movie. From here down is the repeatable part.

  1. Go back to your email and look for the one you sent yourself with the drawing file attached.
  2. Download the attachment and save it in a new folder somewhere. Don’t skip the step of making a folder. You can thank me later. Also, don’t change the .workvisual part of the filename. You can change everything before the dot if you want.
  3. Go back to the WorkVisual Exporter that we launched and left running while we installed QuickTime Pro 7.
  4. Go to the File menu > Open, and navigate to the file you just downloaded. Open it.
  5. The image shows up in your WorkVisual Exporter window.

The Export button

My drawing in the Exporter window. The Export button is highlighted.

 

  1. To export the image sequence, click the Export button in the top right of the Exporter window.

Video options in the Exporter

Video export options. Use the Standard one.

  1. The top three options will export a nice JPG for you, but that’s not what we want.
  2. The bottom three options export the image sequence for video. That’s what we want. Pick the standard definition. NOTE: Your computer can run out of application memory and crash if you use the large or high-def settings. Even a nice, new computer. USE WITH CAUTION. This is a bug and they’re working on it.

 

Out of memory alert

This is what you’ll see if you run out of application memory.
Force quit the Exporter, shut everything else down normally, and reboot.

 

  1. Make another new folder inside the other one and name it Image Sequence or something equally memorable. You want all your images to go into one folder that has nothing else in it.
  2. Save the file with whatever name you want but MAKE SURE YOU ADD .jpg to the end of the name. If you skip that, this will not work.
  3. You’ll see a “Saving Image” progress bar. Let it do its thing, go get some coffee, whatever. It’s best if you don’t try to do anything else with your machine while it’s exporting.

 

The progress bar

There it goes! Don’t mess with it. Just walk away.

 

  1. When you get back, there will be a bunch of .jpgs in the new folder, all neatly numbered in order. Don’t change the filenames.
  2. It’s useful to export a still frame at the same size as your video, so go ahead and do that now using the first Standard setting. Remember to add .jpg to your filename. You’ll use this still frame in your video editor, adding it at the end of the video so that you have a nice hold for a few seconds when the drawing is done.

 

Image options in the Exporter

Choose the same size for the image as you did for the video.

 

Step 4. Turn the Image Sequence into a Video File.

To do this, we’ll use QuickTime Player 7 (even though we upgraded it to Pro, it’s still helpfully called Player). We just need to tell it which image to start with and what settings we want. If you chose a tool other than QuickTime Pro 7, you’re on your own here, but the process should be generally the same.

  1. Switch to QuickTime Player 7, or launch it if it isn’t open.
  2. Ignore the default window or close it if it’s in your way. Go to File menu > Open Image Sequence… and select the first image in your folder.

Opening an image sequence

Only select the first image, not all of them.

 

  1. Set your frame rate. I used 30, which is a standard frame rate. (24 and 29.97 are good too.) If you want to learn more, read this article on frame rate or play with this demo.
  2. Click OK, then wait a bit while nothing appears to happen. After a moment, your video will open. It’ll look like a blank white screen. Click the Play button at the bottom of the window to preview your video. You’ll notice it’s pretty slow. You can fix this in your video editing program later.
  3. Save the file as a self-contained movie and you are good to go. Ta da!

Using self-contained movie option

Choose self-contained movie.

 

If you want to fiddle with settings, you can choose File > Export… and play with different formats and different options for each one. The Save method described here results in a pretty large file size but you will get good quality.

The Other Part: Making a Whole Movie

I’m not going to cover this in detail because there are lots of great tutorials out there for making movies (one of my favorites is Izzy’s Final Cut Pro tutorial series).

  • Open your favorite video editing program (I use Final Cut Pro X, but iMovie, Premiere, or any other program will work too).
  • Import the video file and the still frame you created in the previous step.
  • Add audio, a soundtrack, still images, or whatever else you wish.
  • Adjust the timing so it’s faster or slower or whatever you need.
  • Place the still frame at the end of the drawing sequence to give people a moment to absorb the finished drawing.
  • Render it out and there you go!

If you try this process and discover something new, or if your experience with it is different, please share what you found!

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The Art and Experience of Graphic Facilitation: Fireside Chat from Nexus4Change

On June 3, 2015, I sat around a virtual campfire with Steve Cady, Rebecca Bruns, John Spalding, and about 50 guests, and we talked about graphic facilitation as an art and as an experience. I was honored to be invited to think of myself as a warrior and an artist. The chat lasted a little over an hour and you can watch and listen to it here:

What I loved about this was the way Steve pulled in images from all around the web to prompt the discussion topics. I had a list of advance questions that I responded to, but the chat itself wandered in and out and around that list, so it was totally unscripted. It was a fun conversation, covering a range of topics, including the nature of virtual campfires, the New Media Consortium‘s Horizon Report, graphic facilitation and technology, my personal mission on earth, interpretation and reflection in visual practice, and the emotional aspects of taking visual notes.

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A Digital Graphic Recorder’s Review of the WorkVisual App

Exploring WorkVisual

I admit I’ve been waiting for this app to be released ever since I first saw it demonstrated at EuViz 2014 by its creator, Holger Nils Pohl. I fell in love with the demo and instantly became BFFs with Holger (at least on my side). When the beta version was ready, I happily tested that, although I had to use a colleague’s iPad to do it. Now I’m thrilled to have the WorkVisual app on my own iPad and to have played with it enough to write up a review. (A long one.)

Lest you think that I am regarding this app through rose-tinted glasses, let me say right up front that it isn’t perfect. Read on to find out what I love, what I don’t love, and why despite its rough edges, this app is worth the $40 sticker price to me. But first, a video I created with the app yesterday:

See below for some notes about the video.

 

WHAT’S WORKVISUAL?

WorkVisual is a drawing app designed by a graphic recorder for graphic recorders. It’s optimized for digital note-taking, sketchnoting, and graphic recording. It isn’t a mind-mapping tool or a drafting tool. It’s designed for people who write and draw everything by hand. For those of us who know and love the original Brushes app, this is the first app that even comes close to reproducing the features and line quality of Brushes. Because it was designed by a graphic recorder, it adds some important features that even Brushes didn’t have.

 

WHAT I LOVE

In no particular order, these are the features that make me giddy with delight:

  • Presentation modes: WorkVisual has two modes for projecting the screen, Full and Follow. Set it to Full, and the projector keeps your work at 100%, showing the entire screen no matter how much you pan and zoom on the iPad itself—perfect for digital graphic recording in front of an audience. Set it to Follow, and viewers see what you see—perfect for teaching.
  • Gallery tags: I create a lot of drawings. WorkVisual has a tagging feature so that I can add the subject, client name, location, event name, or other labels to a drawing. Later, I can search on that tag to pull up all the related drawings.
  • Four spots for brushes: Access three custom brushes and an eraser with one single tap. This means a lot less fussing around in the brush menu.
  • Clean interface: The UI is incredibly simple and light. I had actually done two different graphic recordings before I realized that there’s no way to dismiss it. I simply stopped noticing it was there, except that all of my tools were always available.
  • Transparency lock: I love this, just love it. You lock the transparency of a layer, and then you can color over places you’ve already drawn, but nowhere else. Great for fixing mistakes where you wrote or drew in the wrong color accidentally.
  • Layer access: Switch to any layer with one tap. I switch layers a LOT and this makes my work so much faster.
  • Set as default: This hidden feature is super handy. In the Gallery, you can choose a drawing to set as the default, which means that any new drawing will start with that as the base. Great for setting up the titles and basic frames for a series of graphic recordings at an event.
  • Brush presets: Get your brushes just the way you want them and save a preset. Then, modify them for a custom job and save a different preset. Switch between them with a couple swift taps. Awesome.

And there are the features that are must-haves for graphic recording, for me at least:

  • Zoom: zoom way in, and double-tap to zoom out instantly. I use this all the time. Because the zoom is a double-tap and not a single one, you can tap-to-dot for punctuation, lettering, and so on.
  • Layers: Up to six, which is enough for me. They have the standard features of merge, transform, normal & multiply modes, opacity, duplicate, add a photo, clear, fill, and hide.
  • Undo: Just like the original Brushes, if you undo something, it won’t show up in your movie. Yay!
  • Export options: From the Gallery, you can mail a drawing as an image, save it to your Photos, or export the image sequence for the WorkVisual Exporter Mac tool (alpha).
  • Brush options: The brushes are customizable to just the right amount—enough flexibility to be useful without being confusing.
  • Color palettes: Create up to five swatch palettes of 15 colors each, plus you always have access to a custom color picker.
  • Eyedropper: Tap and hold anywhere to pick up that color, just like the old Brushes — yay!

 

WHAT I DON’T LOVE

Of course, there are a few things that aren’t ideal. Some of these might be bugs, and some are purely my preferences. I’ve shared the ones I think are bugs with the app’s creator, who is super and very open to feedback (thanks, Holger!). Again in no particular order:

  • Double-tap to zoom: This is a plus and a minus. It’s a plus because, as noted above, I can dot my i’s and punctuate properly. But I find that most of the time, the app reads my double tap as a single short stroke. The workflow looks like this: double-tap, double-tap, double-tap, double-tap, zoom, undo, undo, undo. I imagine for someone using a stylus, this would be difficult too.
  • Current brush shape doesn’t highlight: When editing a brush, it would be nice to know which brush shape was currently selected without having to look down at the brush button.
  • Brush sizes reset in between choices: If you set up a custom brush and change its pixel size, then use that same button to select a different brush temporarily, when you go back to the first brush it will have reset to the default pixel size. Creating and loading presets doesn’t help. This gets in my way because I have six common brushes and there are only four brush buttons, so I have to change to the other two when I need them. My basic brush keeps resetting from 3 pixels to 30. (Then again, maybe the app is just trying to tell me I write too damn small.)
  • ‘Undo brush’ notification: Every time you tap Undo, which for me is often, a little box pops up to let you know the brush is being undone. I have to wait for it to vanish before continuing. It doesn’t stay up long, but it breaks my flow and I would love to be able to turn it off.
  • Layer order in Export tool: There’s a bug (I assume) in the exporter tool that reorders layers when you export a high-res image or video. Since I usually create the text & outline layer first, then create the color layer when I need it and drag it underneath the first layer, this means that in the exported video my color is on top of my outline, which looks bad. You can see it in the video if you look closely enough.

 

WHY IT’S WORTH THE STICKER PRICE

At the time of this posting, WorkVisual sells for a pricey $39.99. I hear you. “For an app?! Are you nuts?” I know, I know. Here’s the thing. I’m a professional digital graphic recorder. This is a professional tool. It’s worth the investment. If your work involves drawing, sketch noting, or graphic recording with the iPad, this is the next tool you want in your toolbox. One job will cover it, you know it will.

When people ask me which app I recommend for graphic recording on the iPad, this is the one I will tell them to get if they are serious about it.

 

MY BRUSH CHOICES

It’s all explained in the video, but here’s a reference for my initial brush setup (click it for a readable copy):

 

Screen shot showing Rachel's brush settings

 

I think I’ll change the basic brush from 3 pixels to 5 pixels, because there’s a lot more variability in the line at 5 pixels. Plus, it really wouldn’t hurt if I wrote a little bigger. That will probably mean I bump the Color and Eraser brushes up a couple of pixels too.

 

MY TOOLBAR SETUP

This is how I have my brushes set up, and how I arrange the layers as I create them:

Screen shot showing brush layout

 

It’s a screen shot right out of the app, and all the lettering was done in WorkVisual. That’s its actual toolbar.

 

MAKING THE VIDEO

I’ll post a detailed step-by-step in a week or so once I’ve gotten the process smoothed out. For now, the short version is that it is possible but you’ve really gotta want it. Here’s a high-level overview:

  • Create your drawing. There’s a bug in how the layers are rendered out, so it’s best to set up your layers before you start and don’t drag any layers underneath any others.
  • In the Gallery, use the Export for Mac Tool command to email the .workvisual file to yourself.
  • Open the .workvisual file in the WorkVisual Exporter (separate Mac application).
  • Export it as described in the instructions on the app website.
  • Use your favorite tool to convert image sequences to video (there is a WORLD of sub-steps hidden in this one). I haven’t successfully rendered a high-res video from the app yet.
  • Open the video in your favorite video editor, add a voiceover and soundtrack, and render it out. Ta da!

You can see the result above. Couple things to look for in the video:

  • Since I couldn’t render a high-res one, it’s tiny (540p). If I render it larger (740p or 1080p) the lines are very blurry and look bad.
  • That, combined with my tiny writing, makes it difficult to read the text.
  • I made a couple of mistakes and erased them, so you’ll see that happening. Other mistakes I used the ‘undo’ command to get rid of, and you won’t see those.
  • The layering bug means that everything I color shows up on top of the outlines in the video. It looked right when I was recording it, but because I had reordered the layers, it comes out wrong in the exported video. It’s correct in the final still image of the video, which is a screen shot of the app.

 

THE BOTTOM LINE

I’ll say it again: When people ask me which app I recommend for graphic recording on the iPad, this is the one I will tell them to get if they are serious about it.

I am thoroughly delighted with the app and ready to start using it as my primary digital note-taking tool. The initial release is a solid, robust app that does what it says it will do, with a clean interface and just enough features for graphic recording. I’m confident that it will continue to evolve and develop.

Because the Export tool is still in alpha, I’m not quite ready to kill Brushes in favor of WorkVisual, but I can see that happening down the road. This is good because my poor iPad is existing in a state of unstable limbo with iOS 7. I can’t upgrade to iOS 8, or I’ll lose Brushes’ ability to export high-res images and video completely. At the moment, Brushes is still the better option for creating video in terms of workflow and output.

With a little more work on the alpha Exporter tool, WorkVisual will soon be the app that I use most out of all the ones on my iPad.

 

Updated to add a mention of the Eyedropper feature that got left out the first time.

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Join.Me’s Whiteboard for iPad: Graphic recorders, rejoice!

Join.Me, a web conferencing tool, has released a new feature in the mobile version: Whiteboard for iPad. It’s worth a look.

Overall assessment:

This is definitely a big step in the right direction for making digital graphic recording accessible for more people. With this tool, you can start, host, and graphically record a web meeting in seconds, all from your iPad.

detail of Join.Me's whiteboard on iPad

What is it?

Join.Me is a web conferencing tool (think WebEx, GoToMeeting, Adobe Connect, Zoom, and so on — there are lots.). This one has a hip, friendly vibe and is incredibly easy to use whether you’re on a desktop, a laptop, an iPad or other tablet, or a mobile device. Incredibly easy.

The thing that has catapulted Join.Me from ‘incredibly easy’ to ‘wow, just wow’ for me is its new whiteboard for iPad feature. I tested it today with some willing volunteers (thank you all, you know who you are) and I’m impressed.

With the whiteboard, you can draw, write, create shapes, and import images from Join.Me’s easily-accessible library or from your own photos on the iPad. You can share it while you’re drawing it, so viewers can see your whiteboard. You can share other documents, too, once you get them into Join.Me. You can draw right on the iPad’s screen and everyone can see it whether they are joining the meeting from a desktop, a laptop, an iPad, or a mobile device.

With one tap you can be in an audio conference along with the screen sharing, which means you can start, join, and participate in web meetings on your iPad and share your iPad’s screen. Yes, that means you can now graphically record web meetings on your iPad and have everyone see it. Easily.

What’s it good for?

I can see using this in several ways:

  • To share concept sketches or other documents with clients, annotating them in real time while we talk, even if I’m sitting in an airport or a hotel room or anywhere else.
  • To graphically record web meetings and have everyone be able to see it, even if I don’t have my giant Cintiq handy.
  • To quickly create rough sketches to capture ideas during a meeting.
Desktop view of Join.Me whiteboard

This is what it looks like on the computer when someone is sharing an iPad whiteboard.

 

Likes & Wishes

What I like about the whiteboard tool:

  • Infinite canvas: You can just keep sliding your work to the side and adding more. Viewers can pan and zoom independently of the presenter, too, so they can go back and check details anytime they need to.
  • Zoom: Totally necessary for any drawing app, in my view. The zoom isn’t as smooth as I would like and it takes a couple tries to zoom out sometimes, but there’s a handy framing button that jumps you back and forth.
  • Drawings are objects: Everything is treated like an object, which is nice because it can be resized, dragged, removed, recolored, and so on. You can pull a sticky note out of the Join.Me library, write on it, and then move and resize the whole note.
  • Layers: I also really like layers in my drawing apps. This one has rudimentary layers, allowing you to move objects in front of or behind other objects.
  • Library: The sketch library provided with the app is nice. I like that you can also bring in your own art — which means you can create your own library of stuff that you use over and over. It’s really easy to drop stuff into the whiteboard from the library, too.
  • Audio: During testing, I tapped the little phone icon in the top left corner and joined the call from my iPad. The sound quality on my end was great, and my partner in crime told me she could hear me loud & clear too.
Join.Me whiteboard with zoom

The sticky note background, car, clouds, and book cover were pulled in from the image library and my photo roll. The rest was drawn in the whiteboard itself.

 

What I wish:

  • It still isn’t a collaborative whiteboard; only one person can work on it at once. If you pass the presenter role to someone else, your whiteboard stays with you, and they have to start a new one or share another document, so in that sense it’s like any other web conference screen share. However, you can email the whiteboard to yourself in JPG, PDF, or (game-changer alert!) native Join.Me format, so someone else can load it into their copy of Join.Me and continue working on it. I’m a big fan of any iPad app that lets you move your content around. BIG fan.
  • Like any other iPad graphic recording tool, it does slow you down. It just takes longer to navigate around the space, draw and write things. I wouldn’t try to do detailed graphic recording while facilitating a meeting using this tool.
  • You can’t use the whiteboard from the desktop version of Join.Me, at least not that I can see. You can watch, but you can’t create and share a whiteboard. Since you can create and share your screen using any application you have on your computer, this isn’t a huge deal.
Join.Me on the iPhone

What it looks like on my iPhone (sideways).

Where do I get it?

The app is available on the app store. If you don’t need to run meetings, it’s free. If you want to host meetings, you’ll need to visit Join.Me on the web and get an account. There’s a basic, free one that lets you have up to 10 participants, and there are pro and enterprise levels too.

There’s also a Join.Me desktop application that’s only necessary if the person on the computer wants to present. If they’re just attending, they can do that right in a web browser without downloading anything. (Did I mention easy?)

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A Sneak Peek at Results of The Grove’s Recent Survey: Five Minutes on Working Virtually

If you haven’t had a chance to take the five-minute survey yet and would like to, you can find it here.

The Grove recently launched a short survey on virtual work and remote meetings. Among other things, we asked hundreds of people who do virtual work about their biggest pain point: the one thing they wish would go away and just stop being a problem about working remotely.

The responses fall broadly into three categories. Respondents identified pain points related to technology, to people, and to the setting where the work is done. It may surprise you to learn that technology is not the category with the most pain points. The largest set of different pain points is related to people. In fact, the number of pain points having to do with people is almost twice as large as that in either of the other two categories. Note that this doesn’t say anything about how often a given point was cited; I’m not dealing with that here, just looking at unique responses. The image below is a compilation of the responses, sorted unscientifically by yours truly. (Click to see it bigger.)

List of pain points in remote work
Compilation of responses to the question: What is the most painful part of working remotely?

The pain points related to people have to do with how people feel in remote meetings, things people do or fail to do that make the work harder, the difficulty of making or maintaining interpersonal connections at a distance, and basic knowledge and skills around working remotely. I know I have struggled with most, if not all, of these issues in the past ten years of working virtually. Many of these pain points can be addressed through training (of facilitators and participants), making explicit agreements about how to work together and behave as a remote team, and extra time and effort involved in preparation. Sometimes, though, it seems as soon as a team gets one issue taken care of, another, hydralike, rears its annoying head.

Regarding technology, the agony is divided between tool-related issues and those dealing with connection (or lack thereof) when trying to communicate. One that we did not see, but that I expected, is overwhelm about the number of tools available. Does anyone else find it hard to keep up? I sometimes feel that if I just keep looking and keep testing, I will find the perfect tool for every task related to remote collaboration. I’m not saying I’ll find one tool that does everything. Rather, I’d love to find a set of tools that collectively do everything. Easily. Okay, maybe now I’m dreaming.

The setting we’re in when we do remote work accounts for the remainder of the pain. Real life issues, the consequences of not being physically in the same room, and the effects of having to be sitting at a computer are the main groups here. As with the other categories, some of the complaints can be addressed through group norms, different tools, or extra effort, but again I can empathize and have experienced all of these myself. What about you? Do you have a favorite, and how did you stop the pain?

If you’d like to get your voice in the mix, please hop on over and take the five-minute survey. It will remain open through June 30, 2015.

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